Separate client operations
Organise tenants, teams, workflows and reporting around each client engagement.
GODESK FOR BPOS & OUTSOURCERS
Sales, support and collections software for BPOs.
Run client sales, service and collections operations on a connected platform. Bring channels, agent work, workforce management, quality and reporting together.
Discuss your BPO operation ↗YOUR COMMERCIAL OPPORTUNITY
Manage your clients’ sales, support and collections.
Connect the whole agent operation
Combine inbound service, progressive campaigns, customer work, schedules, quality review and knowledge.
Build a broader service portfolio
Use connected sales, support and recovery capabilities to develop new client offerings.
BUILD AROUND YOUR MARKET
Services and products you can offer.
Customer care
Channels, tickets, knowledge and service targets.
Sales outsourcing
Campaigns, opportunities, quotations and follow-up.
Collections operations
Portfolios, promises, payment updates and recovery reporting.
FROM OPPORTUNITY TO DELIVERY
Start with a concrete customer or product opportunity.
Shape the offer
Agree the customer need, capabilities and commercial model.
Validate the approach
Plan a demonstration or technical validation around your requirements.
Prepare to deliver
Agree deployment, enablement, implementation and support responsibilities.