Business calls, extensions, IVR and queues.
Set up business telephony for office users and distributed teams. Manage numbers, extensions, routing, recordings and queues.
Discuss your requirementsA clear path through the work.
- 01
Map the environment
- 02
Design the deployment
- 03
Configure & validate
- 04
Expand the operation
See the work.
Know the next step.
Plan the deployment around your network, carrier and existing telephone environment. Validate compatibility and migration requirements before rollout.
Plan the connectionsCall activity and recordings
Routing and user administration
Queue and agent visibility
The modules behind the workflow.
Cloud PBX & Business Telephony
Use IP desk phones, mobile or web phones. GoDesk hosts and manages your PBX, with GoDesk SIP lines or your own SIP provider. Choose PBX only or add contact centre features.
View solutionWhatsApp, SMS, Email & Webchat
Handle WhatsApp, SMS, email, webchat and social messages alongside calls. Assign conversations to your team and see customer history in the same workspace.
View solutionReporting & Administration
Set up customer environments, user roles and module access. Review calls, agent activity, sales, tickets and collections through reports and dashboards.
View solutionLet’s work through your business telephony requirements.
Tell us which GoDesk products you need, how many people will use them and whether you are buying for your business or offering services to customers.