Manage users, access and operational reports.
Set up customer environments, user roles and module access. Review calls, agent activity, sales, tickets and collections through reports and dashboards.
Discuss your requirementsReporting & Administration
Use these features alongside GoDesk calling, messaging and customer records.
All platform modulesTenant configuration
Separate customer data, users, branding and module configuration.
White-label delivery
Configure colours, logos, login pages and custom domains.
Roles & custom fields
Define granular access and extend operational records.
Provisioning templates
Start from sales, support, contact centre or collections setups.
APIs & signed webhooks
Exchange operational records and HMAC-signed events.
Audit & reporting
Review change history and business-specific operational views.
Standard & custom reports
Explore calls, queues, conversations, tasks and opportunities with filters and record drill-downs.
Dashboard views
Use shared or personal operational dashboards and wallboard views.
Use the module in a real workflow.
Collections & Recovery
Manage collection portfolios, calling campaigns, promises to pay and recovery reporting.
Explore workflowContact Centre Operations
Run your contact centre with call queues, progressive dialing, messaging, workforce management, quality review and reports.
Explore workflowBusiness Telephony
Set up business telephony for office users and distributed teams. Manage numbers, extensions, routing, recordings and queues.
Explore workflowConfiguration, integration, deployment and access are agreed around your environment and the people who will use the platform.
Deployment guideSee reporting & administration in your team’s workflow.
Tell us which GoDesk products you need, how many people will use them and whether you are buying for your business or offering services to customers.