Campaigns from GoDesk
Your team selects contacts, prepares personalised content, tests a draft and schedules sending. Review sending results and connect the campaign to the work that follows.
SMS FOR YOUR BUSINESSBulk SMS campaigns.
Bulk SMS campaigns.
Customer updates.
SMS API.
Use GoDesk as a standalone SMS platform. Choose an audience, personalise messages and schedule campaigns, or connect your application to send customer notifications. You can start with SMS alone.
ONE CHANNEL. DIFFERENT BUSINESS JOBS.
Reach a relevant audience
Campaigns with a purpose, customer data and planned follow-up.
Send a useful update
Order status, appointments and service notifications from agreed workflows.
Connect your application
Use SMS API connectivity for application-triggered messages.
CHOOSE HOW YOU SENDA platform for your team.
A platform for your team.
A connection for your software.
Notifications through an API
An API lets your application request a message when an event occurs. Agree the connection for order updates, registration messages, transaction alerts or verification codes. Your application controls the trigger and business logic.
SMS within the wider platform
Add WhatsApp, calls, email, sales or support when your business needs them. SMS can remain standalone, or become part of connected customer communication in GoDesk.
MORE THAN A CONTACT LIST AND A SEND BUTTON
Make each campaign useful.
Choose the right customers
Filter audiences using available tags, segments and customer fields. Match the message to the group rather than sending every promotion to every contact.
Personalise and check the draft
Use supported customer fields, review the wording and test before sending. Check character and message-part counts so the cost is clear.
Schedule and control sending
Choose when the campaign goes out and set the sending pace. Plan the team’s capacity to deal with the enquiries that follow.
Connect replies where supported
Two-way SMS requires a suitable sender and gateway. Agree the reply route and team ownership before promising customers they can reply.
Review sending results
Review recipient, sent and failed counts. Investigate failed messages and use the resulting enquiries to improve the next campaign.
Configure event-based follow-up
Agree supported messages around a new lead or call outcome, or use an application integration for your own events. Define the trigger, recipient and purpose.
YOUR BUSINESS NAME. YOUR REPLY ROUTE.
Choose the right sender setup.
A branded sender ID
Customers see an approved business name. This is useful for notifications and campaigns. Do not assume a name-based sender can receive replies.
A two-way messaging route
Discuss a suitable shared or dedicated shortcode, or another supported number route. Availability, approvals, setup costs and reply handling depend on the destination and carrier.
An application connection
Agree API access, message formats, sender configuration and result handling with your developer. We scope the connection around the application you already use.
Tell us where your customers are and which networks you need to reach. Confirm coverage, sender approvals and the agreed service scope before launch. Delivery depends on the receiving network and recipient availability.
SMS PRICING IN KENYAN SHILLINGSBuy the volume you need.
Buy the volume you need.
Your SMS do not expire.
The rate depends on the quantity ordered. These are purchase bands, with no monthly usage deadline. All rates below exclude VAT.
| SMS quantity ordered | Price per SMS |
|---|---|
| Up to 100,000 | KSh 0.80 |
| 100,001 to 500,000 | KSh 0.60 |
| 500,001 to 999,999 | KSh 0.50 |
| 1,000,000 or more | KSh 0.40 |
Unused SMS do not expire. Confirm the message-part count for longer messages and your sender or gateway requirements when ordering. GoDesk platform, setup and any agreed integration charges are scoped separately.
SMS KNOWLEDGE GUIDES
Understand SMS before your first campaign.
Set up standalone SMS or an SMS API connection
Prepare the sender, audience, purchase quantity and first test.
Read guide →Sender IDs and two-way messaging explained
Know how customers recognise your business and whether they can reply.
Read guide →Plan campaign costs and message parts
Understand order bands, non-expiring SMS and longer message costs.
Read guide →QUESTIONS BUSINESSES ASK
Start with SMS. Add what you need.
Do we have to buy a contact centre or PBX?
No. GoDesk SMS can be used as a standalone platform. Agree your sending interface, sender setup, messaging volume and any application connection.
Do unused SMS expire?
No. The price band is based on the quantity ordered. There is no monthly usage deadline for the SMS you purchase.
Do the published rates include VAT?
No. The Kenya SMS rates on this page exclude VAT. Sender setup, any platform charges and integration work are confirmed separately.
Can customers reply to our messages?
Only with a suitable two-way sender and gateway. Discuss the reply route and who will handle the incoming messages before launching.
Can we connect our CRM, ERP or application?
Yes. Scope the SMS API or supported workflow connection around the customer data and events you need. Agree access, testing and result handling with your team.
START WITH YOUR SMS USE CASE
Discuss SMS with GoDesk ↗Tell us what you need to send.
Bring your audience, sender requirements and expected volume. We’ll help scope a campaign platform or application connection.