MULTITENANT VOICE · FOR SERVICE PROVIDERS

Build your telephony business on GoDesk.

A scalable, provider-grade multitenant voice foundation for carriers, ITSPs and service providers. Offer the PBX on its own, or deploy the entire GoDesk platform, including omnichannel, under your own brand.

ONE PLATFORM. DISTINCT CUSTOMER ENVIRONMENTS.
01Customer tenants✓
02Extensions & numbers✓
03IVR, queues & routing✓
04Trunks & service controls✓
Connected capabilities, one operational foundation.
Provider-grade voice · Multitenant PBX · Tenant-specific SIP trunks · WebRTC · APIs & webhooks
BUILT AROUND YOUR OPERATION

What you can do with GoDesk.

01

Manage customer voice environments centrally.

Give each tenant its own extensions, dialplans and carrier connections. Manage IVR, queues, inbound and outbound routes, schedules, voicemail and media from a central platform.

02

Make business calling part of your offering.

Support browser calling, desk phones and QR-based provisioning. Build services around tenant-specific SIP trunks, rate cards and call recording retention.

03

Make usage part of your commercial model.

Manage tenant rate cards, destination-based call rating and historical charges. Support prepaid or postpaid accounts, credit controls, payment recording and a separate invoice workflow.

04

Keep customers connected without the hold.

Queue callbacks let callers leave the queue while keeping their place. Live waiting and on-call counts help operators see demand.

05

Your brand. Your choice of platform.

Choose a standalone white-label PBX for hosted business telephony, or a white-label deployment of the entire GoDesk platform, including omnichannel, sales, service, collections and workforce management.

06

Shape the platform around your service model.

Use tenant branding, module controls, roles, APIs and webhooks to connect your commercial and operational systems. Choose cloud or self-hosted deployment around your infrastructure.

CONNECTED BY DESIGN

Related GoDesk products and features.

SEE GODESK IN YOUR CONTEXT

Let’s build your next voice offering.

Discuss your tenants, infrastructure, branding and service portfolio.

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